Privacy Policy

1Who We Are

Einvits ("we", "our", "us") is an online platform for creating and sharing digital invitations, operated from Noida, Uttar Pradesh, India. Our website is einvits.com. If you have any privacy-related questions, please contact us at support@einvits.com.

2Information We Collect

We collect information you provide directly and information generated automatically when you use our platform.

• Account Information: Your name, email address, and password when you register.
• Profile & Invitation Data: Names, dates, venues, photos, and other details you enter while creating invitations.
• Payment Information: Transaction amounts and payment status. Card or UPI details are handled entirely by our payment partner Cashfree and are never stored on our servers.
• Device & Usage Data: IP address, browser type, operating system, pages visited, and time spent — collected via server logs and analytics tools.
• Communications: Messages or enquiries you send us via the contact form or email.
• Cookies & Local Storage: Small files stored on your device to keep you logged in and remember your preferences (see Section 6).

3How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your account and provide the services you request.
• To process wallet top-ups and template purchases securely.
• To personalise your experience and remember your preferences.
• To send transactional emails (e.g., payment receipts, password resets).
• To respond to your support queries and complaints.
• To improve our platform, fix bugs, and develop new features.
• To comply with applicable laws and prevent fraud or misuse.

We do not sell your personal data to any third party. We do not use your data for unsolicited marketing without your consent.

4Sharing Your Information

We share your data only in limited circumstances:

• Payment Processor (Cashfree): To securely handle payment transactions. Cashfree's privacy policy governs data shared with them.
• Hosting & Infrastructure: Our servers and cloud infrastructure providers who store data on our behalf under confidentiality obligations.
• Analytics: Aggregated, anonymised usage data may be shared with analytics services to understand platform performance.
• Legal Requirements: We may disclose information if required by law, court order, or government authority.

5Data Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. These include:

• HTTPS encryption across the entire platform.
• Hashed storage of passwords — we never store your password in plain text.
• Access controls limiting which team members can access user data.
• Regular security reviews of our codebase and infrastructure.

No system is 100% secure. If you suspect any unauthorised access to your account, please contact us immediately at support@einvits.com.

6Cookies

We use cookies and similar technologies to:

• Keep you logged in during a session.
• Remember your language and display preferences.
• Understand how visitors navigate the site (analytics).

You can disable cookies in your browser settings. Note that disabling cookies may affect certain features, such as staying logged in.

7Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymise your personal data within 30 days, except where we are required to retain it for legal or regulatory reasons (e.g., financial transaction records).

8Children's Privacy

Einvits is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

9Third-Party Links

Our platform may contain links to third-party websites (e.g., Google Maps). Clicking these links takes you to sites not operated by us. We are not responsible for the privacy practices of those sites and recommend you read their policies.

10Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to correct inaccurate or incomplete data.
• Deletion: Request deletion of your account and personal data.
• Portability: Request your data in a machine-readable format.
• Objection: Object to how we process your data in certain circumstances.

To exercise any of these rights, email us at support@einvits.com with the subject "Privacy Request".

11Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of Einvits after changes are posted constitutes your acceptance of the updated policy.

12Contact Us

For any privacy-related questions, requests, or concerns, please contact us:

• Email: support@einvits.com
• Address: Noida, Uttar Pradesh 201301, India